Case Studies

Challenge

A 40-attorney NYC law firm was running on aging infrastructure with no disaster recovery plan and failing compliance audits.

Solution

Deployed hybrid cloud infrastructure with Azure AD, implemented email archiving for ABA compliance, and established automated backup with 15-minute RPO.

Results

• 99.99% uptime over 12 months
• Passed compliance audit on first attempt
• 60% reduction in IT support tickets
• Full disaster recovery capability with 4-hour RTO

Challenge

A private equity firm with 85 employees across 3 offices had fragmented IT systems, SEC compliance gaps, and no centralized management.

Solution

Unified all 3 offices under a single managed IT plan with centralized identity management, SEC-compliant email archiving, and 24/7 monitoring.

Results

• Single point of contact for all IT across 3 offices
• SEC 17a-4 compliant email retention
• 40% cost reduction vs previous break/fix vendor
• Zero security incidents in first year

Challenge

A consulting firm with offices in Manhattan, Brooklyn, and New Jersey had inconsistent network performance, VPN failures, and no Wi-Fi management.

Solution

Deployed SD-WAN with automatic failover, enterprise Wi-Fi with centralized management, and site-to-site connectivity with QoS for voice and video.

Results

• 3x improvement in inter-office bandwidth
• Zero VPN-related helpdesk tickets
• Seamless video conferencing across all sites
• 99.9% WAN uptime with automatic failover

Challenge

A multi-physician practice in Queens failed a HIPAA audit, with unencrypted patient data, shared login credentials, and no access logging.

Solution

Implemented full HIPAA technical safeguards: endpoint encryption, role-based access, audit logging, encrypted email, and automated backup with HIPAA-compliant cloud storage.

Results

• Passed follow-up HIPAA audit with zero findings
• Eliminated shared credentials across 30+ staff
• Encrypted all devices containing PHI
• Established incident response plan and training program