Supporting desktops and users is a critical business challenge. Users are not always IT experts, and often times, an in-house IT department can be overwhelmed by desktop support requirements. This leads to the "informal" support escalation, where your star sales manager is trying to help your accounts payable supervisor with a quirky Excel file. To call this inefficient is probably too kind, but look at the opportunity cost involved in this. Your business needs its key resources to be focused on your business.
Trust MNI to be your Help Desk. We can support all of your users, whether they are based in the office, remotely located, or even road-warriors. We offer solutions during business hours, or even around the clock to suit your needs and budget. From your PCs to your printers, custom applications to Microsoft Office, we can support all of your users with:
- Desktop support
- Software updates
- Applications support
- Hardware RMA
- 24/7 call center
- On-site support
- Training
